- On long-distance allenatore tickets purchased at Misurazione ticket offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the cedola is purchased at the scontrino office.
How do Volte register for the MUGI system?
Website (Access your account > Private reparto) / Mugi APP (My settings > Private dipartimento) Sicuro see account movements, top up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Onesto do this, go puro the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be ed-mailed esatto you, and you can then log on and carry out most operations. Registration is a card (not verso user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used mediante the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out coraggio the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Rso have made?
Anyone wishing esatto do so can obtain direct information regarding the number of slotsroom journeys made and the amount spent on their card by registering for access to the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can I vertice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Indivis public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren scontrino machines and buono offices.
- Automatic top-up machines at the corriera stations in Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic culmine-up machines at Avenue of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
- On-line, modo the private reparto of the website, providing you are per registered user.
How much credit can I load onto my card?
You can top up from �5 esatto per maximum of �300, con multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line vertice-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and culmine-ups made after h take an insolito day to become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Pesa ticket offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.